Temporary Pause on Website Customisation
We want to reassure you that this service pause is only temporary. We'll update our website and let you know via email and social media as soon as our online customisation service is open again. We know how important this service is to your brand - and we will ensure this is available to you again as quickly as possible.
If you have an existing order with us, it will arrive as planned on the agreed delivery date. Should any unforeseen disruptions arise, we’ll notify you well in advance to keep you informed.
Already placed a custom order?
Don't worry! All custom orders already placed will be completed as planned - you will not be affected by this pause.
What about other orders?
All other product orders remain fully available with no changes to dispatch times.
Need help or planning for a future launch?
If you're a new brand planning your first run, or an exisiting customer scaling up, we're still here to support you. Although we're not taking on new custom orders online at this moment, our team can:
- Discuss upcoming projects
- Offer alternatives or stock solutions in the meantime
- Help reserve capacity for future custom runs
While we don’t have a confirmed timeline for when it will be available again, we’ll share updates as soon as we have more details. Rest assured, you’ll be the first to know once the service resumes—we truly appreciate your patience and promise it will be worth the wait!
We understand that changes like these may bring up questions, and we are committed to ensuring a smooth transition for you. If you have any concerns or need further details, please don’t hesitate to reach out to our team at salesdesk@colorlites.com—we’re here to help.
A huge thank you from Colorlites for your patience and continued support!
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