Shipping Costs and Delivery Times
Shipping & Delivery with Colorlites: Everything You Need to Know
At Colorlites, we know how important it is to get your packaging delivered safely, on time, and with no surprises. Whether you're stocking up for your next production run or ordering samples, here’s everything you need to know about how we ship and deliver your orders.
What Shipping Options Are Available?
We offer a range of shipping options to suit your needs, whether you're placing a small order or a full pallet. From local deliveries to international shipments, our logistics are designed to get your goods to you as quickly and securely as possible.
When placing an order, shipping costs will be automatically calculated at checkout based on your location, the weight and size of your order, and your chosen delivery method.
How Long Does Delivery Take?
For most UK orders, delivery is usually made within 1–3 working days from dispatch. We aim to process and dispatch orders quickly, but please bear in mind that some products may require additional preparation time (such as colour coating or special packing).
For larger or pallet-sized orders, lead times may vary depending on availability, production schedules, and delivery location — but we’ll always keep you updated on your order status.
How Is My Order Packaged?
Your order will be packed securely and with care, using protective materials and space-efficient packaging methods to minimise the risk of breakages during transit. We understand how delicate glass can be — especially when shipped in bulk — which is why we’ve invested in safe, professional packaging across every order size.
From individual sample boxes to shrink-wrapped pallets, your items are carefully handled every step of the way.
Who Will Deliver My Order?
For smaller orders, we use DPD — a trusted courier known for fast, reliable service. DPD offers fully trackable shipping, so you’ll be able to monitor your delivery in real time from dispatch to doorstep.
You’ll receive notifications via text or email with a delivery window, and you can also choose to leave delivery instructions or reschedule if needed.
For larger or pallet deliveries, we work with a network of experienced freight and courier services to make sure your goods arrive on time and in excellent condition.
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